Private Tour Operator of the Year
2018 / 2019 & 2020
As voted for by the Luxury Travel Guide & The Travel & Hospitality Awards
Tel from USA / Canada - 011 353 86 047 4836
Tel from Europe / International + 353 86 047 4836
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Private Irish Tours / Little Gem Tours Terms & Conditions
Please read the following document carefully and sign and date to confirm that you have read and fully understood the terms and conditions.
1. Booking, Confirmation & Payment
In order to complete a booking a deposit of 25% of the total tour value is required to secure the tour dates. - We cannot secure tour dates until a deposit is paid. Full payment is to be made if the booking is within 60 days of the tour date.
For Day Tours we request full payment up front.
We will then send you a written confirmation of booking so as to confirm a binding contract between us which will be governed by the laws of Ireland and subject to the exclusive jurisdiction of the Irish courts.
The balance of the holiday must be paid no later than 60 calendar days prior to departure and if not received on time we reserve the right to treat the booking as cancelled.
Payments may be made by credit card or bank transfer/wire. For payment by credit card, we accept both Visa & Mastercard. Little Gem Tours are not liable for any bank charges associated with bank transfer/wire.
2. Client Alterations
If, after we have confirmed a booking, you request a change in the dates or content of your itinerary we will do our best but cannot promise to meet your revised requirements. Any alterations may mean an increased cost in tour prices and a change in tour itineraries and/or accommodations.
3. Client Cancellations
If, after we have confirmed a booking, you request a cancellation the following cancellation policies apply:
Deposit Payment – If you cancel your tour 180 calendar days or more from the tour start date the deposit or payment is 90% refundable. If you cancel your tour 61-179 calendar days from the tour start date the deposit or payment is 50% refundable. The deposit or payment is non-refundable within 60 or less days from the tour start date.
Balance Payment – Full payment is required 60 days or more before the tour start date in the case of multi-day tours. This balance payment is non-refundable unless the tour is cancelled by Little Gem Tours. In this case see section 4 below.
COVID-19 Cancellation Policy Extension - Due to the ongoing current COVID-19 crisis we have relaxed our cancellation policy to try to alleviate concerns regarding travel in 2021. We now allow a refund of 90% of the deposit payment up to 60 days before the scheduled tour date in 2021.
4. Little Gem Tours - Alterations or Cancellation
Once your booking has been confirmed we will make every effort to provide you with the booked holiday arrangements but reserve the right to alter or cancel the whole or part of the holiday if we cannot avoid doing so. In the event of cancellation of a tour by Little Gem Tours, Little Gem Tours will offer a full refund of the tour price only, less any nonrefundable elements, or alternative travel arrangements to all clients booked onto the tour. In these circumstances, no incidental or consequential expenses will be paid by Little Gem Tours. Little Gem Tours will endeavour to help in finding alternative transport arrangements in this circumstance.
The price of your ticket does not cover your travel insurance. Little Gem Tours strongly recommends that the client purchases comprehensive travel insurance cover for cancellation, medical expenses, personal accident, personal baggage, money and public liability before you travel. The client should ensure that any activities undertaken by the client during the Tour are covered by their insurance, in this regard, please note that certain activities may require specific insurance and it is a matter for the client to ascertain the position with their insurer before partaking in any activity. Little Gem Tours reserves the right to refuse admission to a passenger unless the client has arranged appropriate insurance.
If there are any questions regarding these terms & conditions, you may contact us using the information below.
Private Irish Tours T/A Little Gem Private Tours of Ireland
11 Wynnefield Road,
Rathmines, Dublin 6. D06 F9C1