COVID-19 - The Coronavirus
Ensuring the safety and well being of our staff, guests and the wider general public.
Little Gem Tours
Statement regarding COVID-19
We here at Little Gem would like to send you all our best wishes at this uncertain and unpredictable time. The world is currently experiencing unimaginable changes and the safety of our staff, guests and the wider general public are paramount at this time. We will adhere to the guidelines of our Health Department and Government to manage our family business and to approach the situation in the fairest way possible for all involved. We have taken measures in accordance with the Irish government advise and we will continue to monitor the situation only returning to the roads when it is fully safe to do so.
Stay safe and we look forward to seeing you all again enjoying Ireland off the beaten path & away from the crowds!!
Robbie McGrane & Maggie Dooney - Owners - Little Gem Tours
The Covid-19 Safety Charter for Tourism Ireland
We are delighted to announce that we have successfully signed up to the Covid-19 Safety Charter Ireland. This means that we agree to follow the recommended cleaning and safety guidelines laid out by the Irish heath service. All our staff have completed the hygiene and safety control training and we are subject to being spot checked by health officials.
Current situation in Ireland as of 25th November 2020:
The Irish government requires visitors arriving in Ireland, with limited exceptions, to restrict their movements and fill in a COVID-19 Passenger Locator Form indicating where they will self-isolate for 14 days.
Travellers should be prepared for travel restrictions to be put into effect with little or no advance notice. Health Service Executive (HSE) staff are present in the Dublin and Shannon airports to assist arriving passengers who have concerns related to COVID-19. If you are in Ireland and believe you may have symptoms, please phone a doctor or dial 112 or 999 locally. If someone tests positive for the virus, the Department of Health (DOH) will isolate and treat the individual. The Irish government has established a phone number for COVID-19-related travel queries: +353 1 613 1733.
Travelling to Ireland from the EU...
On November 9, Ireland implemented the EU-wide “traffic light” system to regularize travel within the EU/international travel between member states. The European Centre for Disease Prevention and Control publishes a weekly map that assigns countries a red, orange, grey (denoting no information), or green rating based on an agreed set of criteria including COVID-19 infection rates. International arrivals from red, orange, grey, and non-EU countries (with limited exceptions) are advised to self-isolate for 14 days.In line with the EU traffic light approach, travellers from green regions, or those arriving from Northern Ireland, are not asked to restrict their movements.Currently, all passengers entering Ireland from orange, red, and grey regions are requested to restrict their movements for 14 days.
Travelling to Ireland from all other areas including USA...
Are you permitted to enter Ireland ? Yes
Is a negative COVID-19 test (PCR and/or serology) required for entry? No
Are health screening procedures in place at airports and other ports of entry? No
The Irish government continues to advise against all non-essential foreign travel. It requires visitors arriving in Ireland, with limited exceptions, to restrict their movements and fill in a COVID-19 Passenger Locator Form indicating where they will self-isolate for 14 days.
Up to date Information:
We also recommend that you follow the following websites for up to date information in Ireland.
Official Irish Government Coronavirus Website
Official HSE (Irish Health Service) Coronavirus Website
For more information please do not hesitate to contact us.
Little Gem Tours COVID-19 Peace of Mind Policy for Travel in 2021 - Updated 25th November 2020
Due to the ongoing current COVID-19 crisis we have relaxed our cancellation policy to try to alleviate concerns regarding travel in 2021. We now allow a refund of 90% of payment up to 60 days before the scheduled tour date in 2021.
LITTLE GEM TOURS CANCELATION POLICY - COVID-19 STATEMENT - Updated 14th July 2020
At this uncertain time the health and safety of our guests, staff and the wider general public are paramount. As a result we have relaxed our policy to allow each of our current guests to reschedule their tour at no additional cost regardless of when your tour was due to take place. We would encourage you to take time in considering rescheduling your tour and have also amended our policy to allow you to make the decision on deferring your trip up to 14 days in advance of your tour start date. Tours should be rescheduled for any dates up to the end of 2021 however we will work with you on these dates based on individual circumstances.
We will be in contact by mail and phone with each and everyone of our booked guests to address any concerns and to explain our cancellation policy amendments in detail. Please rest assured that we will work with all of our guests at this time to ensure the fairest possible outcome for all involved.
Fortunately we are in a solid financial position to return strong when the crisis subsides, however like all family run SME's in order to get through the current crisis, cash flow will be very important. With this in mind, we are appealing to our guests to avail of a postponement of your trip until a future undetermined date rather than a cancellation.
However, we do understand that some guests may have no choice but to cancel their trip at this time and we have looked at amending our deposit refund policy to allow for greater flexibility with this. We ask you to please keep in mind that booking deposits are used to cover the expenses of getting your tour to the point where it is planned and confirmed with accommodation. In the past few days, we have worked closely with our accommodation suppliers, who in most cases are also family run businesses, and decided that we can amend our deposit refund policy to allow a 50% refund of the deposit payment.