COVID-19 - The Coronavirus
Ensuring the safety and well being of our staff, guests and the wider general public.
Little Gem Tours
Statement regarding COVID-19
We here at Little Gem would like to send you all our best wishes at this uncertain and unpredictable time. The world is currently experiencing unimaginable changes and the safety of our staff, guests and the wider general public are paramount at this time. We will adhere to the guidelines of our Health Department and Government to manage our family business and to approach the situation in the fairest way possible for all involved. We have taken measures in accordance with the Irish government advise and we will continue to monitor the situation only returning to the roads when it is fully safe to do so.
Stay safe and we look forward to seeing you all again enjoying Ireland off the beaten path & away from the crowds!!
Robbie & Maggie - Owners - Little Gem Tours
The Covid-19 Safety Charter for Tourism Ireland
We are delighted to announce that we have successfully signed up to the Covid-19 Safety Charter Ireland. This means that we agree to follow the recommended cleaning and safety guidelines laid out by the Irish heath service. All our staff have completed the hygiene and safety control training and we are subject to being spot checked by health officials.
Current situation in Ireland as of 11th August 2020:
The country is currently in a stage 3 of a 4 phase roadmap to reopening the country. This means the following.
You can now travel anywhere within Ireland.
If you arrive into Ireland from overseas you must self quarantine for 14 days.
Face coverings are recommended for public transport, retail outlets, and other places where it is difficult to maintain social distancing.
Indoor gatherings of up to 50 people when conducted in line with public health advice are permissible.
Outdoor gatherings of up to 200 people when conducted in line with public health advice are permissible.
Businesses that can reopen:
cafés and restaurants providing on premises food and beverages
pubs and hotel bars operating as restaurants, hotels, hostels, caravan parks and holiday parks
Currently it is unclear when international tourism will resume fully without the imposition of a 14 day self quarantine.
Up to date Information:
We also recommend that you follow the following websites for up to date information in Ireland.
Official Irish Government Coronavirus Website
Official HSE (Irish Health Service) Coronavirus Website
For more information please do not hesitate to contact us.
LITTLE GEM TOURS CANCELATION POLICY - COVID-19 STATEMENT - Updated 14th July 2020
At this uncertain time the health and safety of our guests, staff and the wider general public are paramount. As a result we have relaxed our policy to allow each of our current guests to reschedule their tour at no additional cost regardless of when your tour was due to take place. We would encourage you to take time in considering rescheduling your tour and have also amended our policy to allow you to make the decision on deferring your trip up to 14 days in advance of your tour start date. Tours should be rescheduled for any dates up to the end of 2021 however we will work with you on these dates based on individual circumstances.
We will be in contact by mail and phone with each and everyone of our booked guests to address any concerns and to explain our cancellation policy amendments in detail. Please rest assured that we will work with all of our guests at this time to ensure the fairest possible outcome for all involved.
Fortunately we are in a solid financial position to return strong when the crisis subsides, however like all family run SME's in order to get through the current crisis, cash flow will be very important. With this in mind, we are appealing to our guests to avail of a postponement of your trip until a future undetermined date rather than a cancellation.
However, we do understand that some guests may have no choice but to cancel their trip at this time and we have looked at amending our deposit refund policy to allow for greater flexibility with this. We ask you to please keep in mind that booking deposits are used to cover the expenses of getting your tour to the point where it is planned and confirmed with accommodation. In the past few days, we have worked closely with our accommodation suppliers, who in most cases are also family run businesses, and decided that we can amend our deposit refund policy to allow a 50% refund of the deposit payment.